Introduction

Fireworks Shop Kenya is supported by Jays Pyrotechnics Limited and operated by Fireworks Blaze Limited, registered and operating under the laws of the Republic of Kenya. This Privacy Policy explains how we collect, use and protect your personal information whenever you interact with our website, products or services.

Who We Are

Fireworks Shop Kenya is the online fireworks shopping platform associated with Jays Pyrotechnics and operated for customers buying fireworks, celebration products and event effects in Kenya. For privacy and customer service matters, customers may contact Fireworks Shop Kenya through the contact details provided on this website. Our team may use customer information to process orders, support delivery, respond to inquiries, provide product guidance, assist with permit-related support where required, and comply with applicable legal and regulatory obligations in Kenya.

Information We Collect

• Name and contact information.
• Email address and telephone number.
• Delivery and billing address.
• Order history and purchase details.
• Website usage data, browser information and IP address.
• Information submitted through contact forms or enquiries.

Use of Information

We use the information collected to:

• Process and deliver your orders.
• Provide customer support.
• Respond to enquiries.
• Improve our products and website.
• Send order updates and service notifications.
• Comply with legal and regulatory obligations.

Data Sharing

We do not sell or rent your personal information to third parties. Your information may only be shared with trusted delivery partners, payment processors, legal authorities where required by law, or service providers assisting us in operating our business.

Data Security

We implement industry-standard security measures to protect your information against unauthorized access, disclosure, alteration or destruction. However, no online platform can guarantee complete security and use of our website is at your own risk.

Cookies

Our website uses cookies to improve your browsing experience, remember preferences, analyse website traffic and enhance overall functionality. You may disable cookies in your browser settings, although some website features may not function correctly.

Your Rights

Under Kenyan law you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion where legally permitted.
• Withdraw consent where applicable.
• Contact us regarding how your information is processed.

Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18 years and do not knowingly sell fireworks products to minors in accordance with Kenyan law.

Updates

We may revise this Privacy Policy from time to time. Any updates will be published on this page and continued use of the website constitutes acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact our offices below.